Terms of Service

1. Parties

These Terms of Service (the Terms) govern access to and use of Decret: the website, workspace, templates, and related software (together, the Service). Decret is operated by Sorenor, LLC, a Delaware limited liability company (Delaware file number 10762175), which provides the Service, is the seller and merchant of record for every order, and is the party to these Terms (Decret, we, us). Mailing address: 2810 N Church St STE 90277, Wilmington, DE 19802, United States. The provider’s particulars are also set out in the Legal Notice.

The Service is software for the preparation of draft construction-project documentation from files submitted by the Customer, including without limitation drawings, specifications, contracts, and related materials, and the generation of draft outputs including gap registers, requests for information, method statements, RAMS, inspection and test plans, and similar packs. The Service is intended for businesses and professionals (clause 2). Decret is not a licensed designer, contractor, site manager, diriginte de șantier, proiectant, ISCIR inspector, or any other statutory or professional appointment under the laws of Romania, the United States, the United Kingdom, or any other jurisdiction.

Website: https://decret.ai. Notices: hello@decret.ai.

2. Formation and eligibility

By creating an account, indicating acceptance, or using the Service, you agree to these Terms on behalf of the business you represent or, if you use the Service for yourself, on your own behalf (the Customer, you). If you accept on behalf of a business and lack authority to bind it, you shall not use the Service.

The Service is intended for businesses and professionals: companies, sole traders, and other professionals acting for the purposes of their trade, business, craft, or profession. Individuals may also sign up. If the Customer uses the Service as a consumer, that is, for purposes outside its trade, business, craft, or profession, the consumer protections in clause 19 apply. Users shall be at least 18 years of age.

If the parties execute a written order, master agreement, or data processing agreement that expressly prevails over these Terms, that writing shall prevail to the extent of any conflict. Otherwise these Terms, the Privacy Policy, the Cookie Policy, and (where the Customer is a controller of Customer Data) the Data Processing Agreement constitute the agreement.

Features, plans, and published descriptions of the Service may change over time, as clauses 3 and 18 describe.

3. The Service

Subject to these Terms, Decret grants the Customer a limited, non-exclusive, non-transferable right to access and use the Service during the applicable subscription or evaluation period solely for the Customer’s internal business purposes.

The Service is designed to:

• accept files uploaded by the Customer, including drawings, specifications, contracts, and images;
• extract text where the file type permits, and store project metadata in a workspace associated with the Customer’s account;
• generate draft construction documentation from those files and from templates, with missing values marked as requiring confirmation (including “TBC”) rather than being invented, subject to human review prior to any issue by the Customer;
• permit export of drafts (including PDF, DOCX, and XLSX) for the Customer’s review and, if the Customer so elects, the Customer’s own issue.

The Service is not, and shall not be treated as:

• a substitute for a licensed engineer, architect, quantity surveyor, or other site professional;
• a permit, certificate, permit to work, ISCIR authorisation, or any other statutory filing or approval;
• a warranty of quantities, prices, levels, tides, bathymetry, programme durations, or safety outcomes;
• on-site supervision, topographic survey, HSE management, quality-control inspection, or dedicated human consulting, except where separately agreed in writing.

Decret may modify, suspend, or discontinue features. Certain capabilities, including CAD formats such as DWG/IFC and Microsoft Project export, may be unavailable or identified in the product as not yet offered. The Customer shall not rely on any feature so identified. Card payments are taken on Stripe-hosted pages (see clause 9).

Documents the Customer downloads from the Service during the 14-day evaluation (including templates from the libraries, drafts, registers, and the copies issued to Deliverables) bear a prominent watermark and the mark “DECRET TEST · NOT FOR ISSUE”, with one exception: once its email address is verified, a free account may download one single document without a watermark, once. Other sample exports may bear a discreet watermark (including “Decret · SAMPLE · DRAFT” or equivalent). Files downloaded during the evaluation, the one document without a watermark included, are provided for evaluation only and are not issued construction documents. Files the Customer uploaded are returned as uploaded. Copies of evaluation projects are deleted when the evaluation period ends, as described in the Privacy Policy.

4. Accounts

The Customer shall provide accurate registration information, including name, work email address, and, where collected, company name. The Customer is responsible for the confidentiality of credentials and for all activity under its account. The Customer shall notify Decret promptly at hello@decret.ai if it believes the account has been compromised.

Authentication uses first-party session cookies as described in the Cookie Policy. Sessions expire after a period of inactivity. Email verification and password reset may be required. Delivery of transactional email depends on the mail configuration then in force; if a message is not received, the Customer may request assistance at the address above.

Unless otherwise agreed, each natural person shall use a separate account. Credentials shall not be shared. The Customer may authorise colleagues only through functions provided by the Service. Multi-user administration is not available on all plans.

Decret may refuse, suspend, or close accounts that are abusive, automated, or created to evade these Terms.

5. Customer Content

Customer Content means files, text, drawings, photographs, metadata, logos, and other material submitted to the Service by or on behalf of the Customer, and the drafts and exports generated from that material in the Customer’s workspace.

As between the parties, the Customer retains all intellectual property rights it holds in Customer Content. Decret claims no ownership of the Customer’s drawings or of documents generated for the Customer’s project, except for Decret’s underlying software, templates, and trade marks.

The Customer grants Decret a worldwide, non-exclusive licence to host, copy, process, transmit, display, and create derivative works from Customer Content solely as required to operate, secure, and provide the Service (including backups, abuse prevention, and, where inference is enabled, transmission to subprocessors as described in the Privacy Policy and the Data Processing Agreement). The licence ends when Decret deletes the relevant content following termination, except for copies retained as required by law or in backups for the periods set out in the Data Processing Agreement (clause 11).

Decret does not use Customer Content to train machine-learning models owned by Decret and does not sell Customer Content. Where a third-party inference provider is used, that provider’s processing of prompts and files is governed by Decret’s contract with that provider. Under that contract, Anthropic, the provider at the date of these Terms, does not train models on Customer Content and deletes it within thirty (30) days, unless it must keep it longer to enforce its usage policy or to comply with law; no zero-retention arrangement applies. See the Security Measures document and the Data Processing Agreement.

6. Generated output and professional responsibility

Outputs of the Service are aids for a qualified professional. They are marked draft or as requiring review (or equivalent). They are not approved construction deliverables, method statements authorised for site use, RAMS that authorise work, or certificates.

The Customer remains solely responsible for reviewing all figures, levels, tolerances, quantities, hold points, and citations; resolving items marked as requiring confirmation; complying with applicable norms (including, where relevant, Romanian NP/NE/P/I/C/SR EN and other cited standards); statutory filings; permits; ISCIR and analogous regimes; site safety; and any decision to issue, sign, or use a document.

Analysis is performed partly by extraction and rule-based methods operated by Decret and partly by a third-party large language model (at the date of these Terms, Anthropic’s Claude models, called through Anthropic’s application programming interface). When the Customer uses a feature that relies on the model (including drawing transcription, file classification, template fill, gap analysis, chat and the project assistant, site diary drafting, site photo descriptions, and measurement proposals), the relevant Customer Content, or extracts of it, is transmitted to that provider as a subprocessor, as described in the Privacy Policy and the Data Processing Agreement. The Service is designed to keep a value the model reads from a project file only where a verbatim quotation from that file supports it, and otherwise to leave the field marked as requiring confirmation; this design is not a warranty that every output is correct. Proposals of the project assistant take effect only when a user of the Customer confirms them. Outputs may be incomplete, outdated, or incorrect. Conflicts between source documents may be flagged where detected; the absence of a flag is not a warranty that no conflict exists.

The Customer shall not represent an output of the Service as sealed, stamped, or approved by Decret, or as a substitute for independent professional judgement. Issue and signature, if any, are the act of the Customer’s competent person.

7. Customer warranties

The Customer represents and warrants that:

• it has all rights, licences, and consents required to upload the files, including copyright in drawings and authority to disclose commercially sensitive packages;
• if files contain personal data (including names, contact details, or images of workers, visitors, or other persons; labour returns; or emergency contacts), the Customer is a controller of that data, has a lawful basis to provide it to Decret, and has given any notices required by data-protection law;
• uploads shall not include special-category data or data relating to criminal convictions and offences unless the parties have agreed additional terms in writing; the Service is not designed for health records or fitness-for-work files as a primary purpose;
• files shall not contain malware or be used to probe or impair the Service.

Permitted file types and size limits are as stated in the Service. Unsupported types may be rejected. Extracted text may be stored with the project. Scanned drawings may yield little or no extractable text.

8. Acceptable use

The Customer shall not:

• use the Service to supply construction documents to third parties as if Decret had signed or certified them;
• reverse engineer, scrape, or overload the Service except as permitted by mandatory law;
• attempt to access another customer’s workspace or circumvent access controls;
• use the Service for any unlawful purpose, including unlicensed professional practice or the submission of false filings to authorities;
• resell, white-label, or frame the Service without Decret’s prior written consent;
• interfere with security, rate limits, or any access-control measure.

9. Fees and billing

List prices are stated in euro, exclusive of VAT, on the pricing page and in the pre-payment quote. Sorenor, LLC is the seller and merchant of record for every order; payments are processed by Stripe, on Stripe-hosted pages. Online payment is open to business customers whose VAT identification number from a Member State of the European Union is confirmed through VIES, the European Commission's VAT number check, at the time of payment. Consumers and businesses outside the European Union cannot pay online for now and may write to hello@decret.ai. Plan names and the features of each plan may change; a change to these Terms follows clause 18. Invoices are issued through Stripe and are not sent through the Romanian RO e-Factura system.

If the Customer purchases a paid plan, it shall pay the fees stated at checkout or in an order. Prices are shown without VAT; any tax that applies to an order is shown at checkout before payment and on the invoice. An order paid online by a business customer whose VAT identification number VIES confirms is invoiced without VAT under the reverse-charge mechanism (Article 196 of Council Directive 2006/112/EC): the invoice shows that number and the Customer accounts for the VAT itself. Romanian locale orders are charged in lei, converted from the euro list price at the BNR rate shown on the order; where that rate is unavailable the charge falls back to euro. All other orders are charged in euro. Converted US-dollar amounts shown on the site are informative only and are never charged. Unpaid invoices may result in suspension. Demonstration credit ledgers are not a representation of a live price or balance.

Each order keeps the figures on which the charge was based: the euro amount shown, the BNR rate and its date where lei were charged, and the lei amounts. Invoices for lei charges are issued in lei; invoices for euro charges are issued in euro. Paid access is granted only after Stripe confirms payment; if confirmation does not arrive, no paid access is granted and the Customer may retry checkout or contact support. There is no self-serve refund button in the workspace. Subscription management is through the Stripe customer portal. Refund requests shall be sent to hello@decret.ai; refunds, if granted, are returned through Stripe to the original payment method, as stated at purchase or as required by mandatory law.

Free access may be limited, including as to the number of projects, watermarking of exports, and the document packs available. Decret may vary free allowances upon notice.

10. Intellectual property

Decret and its licensors own the Service, including software, user interface, templates, catalogues, and the Decret name and logo. Except for the licence in clause 3 and the Customer’s rights in Customer Content, no intellectual property is assigned to the Customer.

Feedback provided to Decret may be used to improve the Service without restriction or payment. Feedback posted publicly shall not be treated as confidential Customer Content.

Template downloads remain the copyright of Decret or of identified licensors. The Customer’s licence is to use them in connection with the Service and the Customer’s projects, and not to republish the template library as a competing product.

11. Confidentiality

Customer Content may include commercially sensitive construction and tender information. Decret shall not disclose Customer Content except: to personnel and subprocessors bound by confidentiality obligations who require access to provide the Service; if required by law (in which case Decret shall, where legally permitted, use reasonable efforts to notify the Customer); or with the Customer’s consent.

The Customer shall keep confidential non-public information concerning the Service, including features not yet released and access-control credentials. This clause does not limit clause 16.

12. Data protection

Processing of personal data is described in the Privacy Policy. In respect of Customer Data in a workspace (project files and related personal data uploaded by the Customer), the Customer is typically the controller and Decret is the processor. The Data Processing Agreement applies to that processing and is incorporated into these Terms when the Customer uses the workspace as a business customer.

In respect of account, website, and support data, Decret is the controller.

13. Availability

Decret does not presently offer a service-level agreement, service credits, or guaranteed support hours. Maintenance and failures of infrastructure providers may result in interruption. The Customer shall retain its own copies of issued documents. Unless agreed in writing, the Service is not a statutory document-retention archive.

14. Suspension and termination

The Customer may cease use of the Service and request deletion of its account as described in the Privacy Policy. Decret may suspend or terminate access with immediate effect if the Customer materially breaches these Terms, if required by law, or if continued use would create a security, legal, or operational risk.

While a subscription is active, the retention schedule in this clause does not delete Customer Content. After a paid subscription ends, including cancellation at the end of a billing period or a subscription remaining unpaid after the seven-day payment grace period, the account's project files, generated documents and deliverables are kept for sixty (60) days and are then permanently deleted. Decret emails the account owner forty-five (45), thirty (30), fifteen (15) and one (1) day before deletion, with the deletion date in Romania time and links to the account data export and the applicable dossier ZIP. Decret deletes only after warning the owner: if a warning could not be sent on schedule, the deletion moves to fifteen (15) days after the warning sent at that point, which states the new date, and the one-day reminder still precedes it. A new subscription before the deletion date cancels the deletion and all further warnings.

For a Customer without a subscription who places a one-off order, delivered documents, including documents edited by Decret for the Customer, are deleted from the Service twenty-four (24) hours after delivery. The delivery screen and delivery email state this period and the deletion time in Romania time. A delivery whose screen and email did not state a deletion time, such as one made before this schedule applied, is not deleted on this schedule; Decret will notify the Customer before deleting it. Copies downloaded before deletion remain on the Customer's own systems.

The account itself, its billing history and the retention-deletion audit records (what was deleted, when and why, without file content) are retained. If a plan is full, the Customer shall delete documents or contact Decret; this clause does not offer additional storage for purchase.

On termination, the Customer's licence ends. Decret shall delete or return Customer Content as described in the Data Processing Agreement, subject to legal retention and to the backup periods set out there. Clauses that by their nature should survive, including clauses 5 to 8, 10 to 12, and 15 to 20, shall survive termination.

15. Disclaimers

To the maximum extent permitted by law, the Service and all drafts, templates, citations, gap reports, and exports are provided “as is” and “as available”. Decret disclaims all implied warranties, including merchantability, fitness for a particular purpose, satisfactory quality, and non-infringement.

Without limiting the foregoing, Decret does not warrant that:

• any output is accurate, complete, or suitable for a particular site, tender, permit, or contract;
• quantities, prices, programmes, or safety dossiers generated or templated by the Service are fit to issue;
• use of the Service will result in a building permit, ISCIR approval, environmental accord, or any other authorisation;
• the Service will be error-free, uninterrupted, or free of harmful components;
• third-party norms, standards, or model providers are current on any given day.

The Customer assumes the risk of using drafts on a live site, in a tender, or in a filing. Review by a person competent for the relevant work is a condition of any use other than internal evaluation.

16. Limitation of Liability

The parties acknowledge that the Service is priced, or offered without charge, on the basis that professional and site risk remains with the Customer.

Nothing in these Terms limits or excludes liability for: death or personal injury caused by Decret’s negligence; fraud or fraudulent misrepresentation; or any other liability that cannot be limited under applicable law (including, where a limitation is prohibited, liability under the UK GDPR or the EU GDPR).

Subject to the preceding paragraph:

• neither party shall be liable for indirect or consequential loss; loss of profit, revenue, business, anticipated savings, or goodwill; loss of or corruption to data to the extent the Customer can restore it from its own copies; delay or disruption on a construction site; refusal of a permit or tender; claims by employers, subcontractors, or authorities arising from documents issued by the Customer; or the cost of substitute professional services;
• Decret shall not be liable for construction outcomes, including collapse, injury on site (except as required by the first paragraph of this clause), defective works, quantity shortfalls, or regulatory fines resulting from the Customer’s use or non-review of outputs;
• Decret’s total aggregate liability arising out of or in connection with the Service or these Terms, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, shall be limited to the greater of (a) the fees actually paid by the Customer to Decret for the Service in the twelve (12) months immediately preceding the claim and (b) one hundred US dollars (USD 100). If the Customer has paid no fees (including free or trial access), that cap is therefore one hundred US dollars (USD 100).

The limitations in this clause apply even if a remedy fails of its essential purpose. They are intended to be reasonable and enforceable under the law that governs these Terms (clause 19), having regard to the fact that the Service is intended for businesses and professionals (clause 2), that the Customer may export and review its files, and that professional indemnity for site work is the responsibility of the Customer and its consultants.

A claim shall be notified within twelve (12) months of the date the claiming party became, or ought reasonably to have become, aware of the facts giving rise to the claim.

17. Indemnity

The Customer shall defend and indemnify Decret against third-party claims, damages, and reasonable legal costs arising from: (a) Customer Content, including intellectual-property infringement or privacy claims relating to files uploaded by the Customer; (b) the Customer’s use of outputs on a project, in a filing, or on site without review by a competent person; or (c) the Customer’s breach of clauses 6, 7, or 8. Decret shall notify the Customer promptly and shall not settle a claim that requires the Customer to admit fault without the Customer’s consent, not to be unreasonably withheld. This indemnity addresses third-party claims caused by the Customer’s content or misuse and does not displace the limitation of liability as between the parties.

18. Variations

Decret may vary these Terms. For material changes, Decret shall publish the revised Terms on this page and, where it holds an email address for the Customer, shall use reasonable efforts to notify the Customer. Continued use after the effective date constitutes acceptance. If the Customer does not agree, it shall cease use of the Service and may request deletion of its account.

19. Governing law and jurisdiction

These Terms and any dispute or claim arising out of or in connection with them or their subject matter (including non-contractual disputes or claims) shall be governed by the laws of the State of Delaware, United States, without regard to its conflict of laws rules. The United Nations Convention on Contracts for the International Sale of Goods does not apply. Where the Customer acts in the course of a business, the state or federal courts located in New Castle County, Delaware shall have exclusive jurisdiction. Mandatory local rules that cannot be waived, including, for customers in the EEA, certain rights under data-protection law, continue to apply to the extent required.

If the Customer uses the Service as a consumer (clause 2) and is resident in the European Union, this choice of law does not deprive the Customer of the protection of the mandatory provisions of the law of its country of residence, and the Customer may also bring proceedings in the courts of that country.

20. General

These Terms constitute the entire agreement in relation to the Service and supersede prior discussions on that subject. If a provision is unenforceable, the remainder shall continue in effect. The Customer may not assign the agreement without Decret’s consent. Decret may assign the agreement to an affiliate or successor. Nothing in these Terms creates a partnership or a professional mandate. Notices to the Customer may be sent to its account email. Notices to Decret with legal effect shall be sent both by email to hello@decret.ai and in writing to the mailing address in clause 21. Failure to enforce a provision is not a waiver.

21. Notices and contact

Sorenor, LLC, operator of Decret
2810 N Church St STE 90277, Wilmington, DE 19802, United States
hello@decret.ai